Keeping Your Project’s Public Face Clean: Community Outreach and Construction Impact Mitigation

On Demand through September 26, 2018

Duration:60 minutes


Owners frequently need the services of construction professionals with the skills and technologies to confidently and reliably communicate to the public everything from conceptual designs—and what “conceptual design" means—to the daily schedules and look-aheads of ongoing construction. Community outreach is the fourth wall of construction performance and industry professionals must deliver a high-level of trustworthiness and clarity throughout the scoping, design, and construction phases of public-facing projects.

During this webinar, we will talk to engineers, owner’s representatives and project managers about their best strategies and resources for building and maintaining positive community relations.

The content of this webinar is produced and directed by ENR's editorial team.

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Theresa McClure

Eastern Region Manager, Strategic Communications

As the Eastern Region Manager for Strategic Communications at HDR, Theresa assists and leads development and implementation of project-specific outreach plans for infrastructure projects. She excels in finding clear ways to educate the public on complex topics that have the potential to change the way they live.

Her passion is in storytelling and her goal, always, is to deliver the right message to the right audience at the right time. Theresa’s specialties include leading teams with diverse backgrounds, editing and writing for video, print and online media and facilitation meetings and decision-making processes. Theresa works to connect with people and strengthen relationships to become a trusted advisor and sounding board for ideas.

She has a Bachelor of Arts in Geography and Sociology from the University of Nebraska at Omaha, and a Masters in Strategic Public Relations from the George Washington University in Washington, DC.

Michael Hastings


M.D. Hastings Risk Consulting

M.D. Hastings Risk Consulting

Mike has designed, negotiated, marketed, and managed insurance placements on construction projects comprising over $80 billion in construction cost. Working with owners, developers, contractors, engineering firms and lenders, he has played a key role on a wide variety of projects including highways, tunnels, rail, stadiums and arenas, industrial, power generation, hospitals, office buildings, and residential/mixed use.

He has led risk and insurance consulting teams on seven major US public-private partnership (P3) infrastructure transactions achieving financial close since 2009, comprising over $13 billion in construction cost.

With a foundation of 30 years working in leadership roles at Marsh Inc. and The Travelers Insurance Company, Mike formed M.D. Hastings Risk Consulting to provide an independent source of advice that is not tied to the sale of insurance products or ancillary services.

Mike is a frequent speaker on construction risk management and insurance issues, sought out by groups such as the Associated General Contractors of America, the American Bar Association, and the BIM Forum. He is a contributing author for the ABA publication Construction Insurance: A Guide for Attorneys and Other Professionals.

Kathleen Fuller

Public Information Officer
ODOT District 9

Kathleen Fuller is the public information officer for the Ohio Department of Transportation - District 9, joining its team in 2000. In this position, she plans and directs the district’s overall communication and public awareness program, preparing and distributing informational, promotional and educational material for the district’s eight-county region in south-central Ohio.

Working closely with District 9’s administration, Kathleen develops strategies and consults with staff to implement district activities and foster public awareness about ODOT and its endeavors. In doing so, she also works with the media, elected officials, stakeholders and the general public to respond to their inquiries and communicate any of the district’s many initiatives, including its construction, maintenance and planning programs.

Kathleen is a graduate of Ohio University, where she received her degree in English language and literature. She also studied humanities with an emphasis in Russian literature at California State University. Prior to joining ODOT, Kathleen was an editor for a daily newspaper and an instructor at a community college as well as at a foreign language school.

She has been active in various civic organizations over the years, and she currently lives in Washington Court House (Fayette County), Ohio, with her husband, Chris, and their daughter, Claudia.

Erica Wiley

Office Administrator
Portsmouth Gateway Group

Erica Wiley is the office administrator for the Portsmouth Gateway Group, and in this capacity, she is responsible for the daily office operations that include internal communications, customer inquiries and support, communications tracking, web site and social media development, and scheduling.

Prior to joining the Portsmouth Gateway Group in July 2015, Erica worked with the Wastren EnergX Mission Support group at the U.S. Department of Energy’s Portsmouth Gaseous Diffusion Plant in Piketon, Ohio, whereby she was responsible for personnel security, clearances, security records, record keeping, and quality control and compliance.

Erica is a graduate of Ohio University - Chillicothe with a bachelor’s degree in business administration. She resides in Chillicothe with her husband, Mike, and their two daughters, Abigail and Lily.

Jeff Yoders

Editor & Associate Technology Editor and ENR Midwest

Jeff is a multiple Neal award-winning writer and editor with 15 years of experience in print and online news. He has spent last 7 years covering BIM, CAD, and IT for Building Design + Construction, Structural Engineer and CE News magazines, and has spoken at national events and blogged regularly as a building information modeling expert.

Jeff previously worked as the editor of a city guide web site for AOL, an entertainment reporter for daily newspapers, and a website editor for the National Restaurant Association.

Leanne Leon

Marketing Manager





Keeping Your Project’s Public Face Clean: Community Outreach and Construction Impact Mitigation
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