Improving Incident Response: Harnessing Real-Time Information Derived from Social Media



Duration:60 minutes



he global nature of business today means that corporate security teams are tasked with ever expanding responsibilities. Given the growing complexity of the role, getting accurate, timely information about incidents that may impact their organization is imperative to mitigate risks and protect people and assets. The world's leading medical and travel security assistance provider International SOS employs social media as a key component of their incident response operations, so they can help protect clients anywhere across the globe.

Join experts Tim Willis, Director EMEA Corporate Security at Dataminr and James Wood, Security Director, Security Solutions - EMEA at International SOS who will be discussing how to use technology and social media in corporate security operations to a positive effect.

In this webinar we will explore:

  • Best practices in information gathering in a crisis
  • Leveraging the technology resources available
  • Potential pitfalls to be aware of
  • Case studies to demonstrate where technology and social media have been used most effectively

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James Wood

Security Director, Security Solutions - EMEA
International SOS

James Wood joined International SOS and Control Risks in May 2011. He oversees the wider security support provided to clients through consulting and training within the EMEA region. As the lead security resource in the UK & Ireland, James works closely with clients at a strategic level to ensure appropriate support in their Travel Risk Mitigation processes.

Prior to joining International SOS and Control Risks, James was a police officer with Thames Valley Police. James has a BA (Hons) in French and History from the University of Warwick, specializing in French foreign policy and American politics.

Tim Willis

Director of EMEA Corporate Security

Tim Willis is EMEA Director for Corporate Security sales for Dataminr. Prior to joining Dataminr, Tim spent over 10 years in the corporate security sector with one of the world's leading security consultancies, working with companies across all industry sectors in Africa and the Middle East. His experience includes supporting clients in crisis during coups in Central and West Africa, evacuations from North Africa during the Arab Spring, and risk assessments and managing security operations across the continent, as well as in Iraq and Afghanistan. Prior to his corporate experience, Tim served as a troop leader in an armoured reconnaissance regiment in the British Army.




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