Genesys Predicts: 2018

Just when you thought you had it all covered in 2017, the landscape for engaging with customers is changing again – very quickly! Now is the right time to start anticipating the needs of your customers in 2018…and beyond!

The highlights of the Genesys Predicts: 2018 virtual summit are now available on-demand. Register now to gain immediate access to the latest thought leadership reports and on-demand breakout sessions.

Hear about the latest accelerating trends and 2018 trajectories from a panel of industry experts, including guest panelist Loris Dumanian, Director of Delivery & Portfolio Management from Sun Life Financial.



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