Why the Parts Department Isn’t Your Dealership’s Black Sheep

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A record-breaking number of vehicles have sold in the past three years. That means your service department will be in high-demand for mechanical repairs, and may not be able to keep up.

Luckily, the underdog of your dealership – your parts department – can be your unsung mechanical repairs hero. With vehicle owners moving to independent repair facilities after their warranty expires, it’s important for dealerships to give attention to their parts departments and ensure their business is set up to fulfill the demand for OE mechanical parts.

Attend this webinar to:

  • Sell more mechanical parts with a shop-driven mentality
  • Understand the shift of the OE mechanical parts demand – but through independent repair facilities
  • Learn how to establish and foster relationships with independent repair facilities
  • Take advantage of missed parts sales opportunities for dealerships


Jon Palazzo

Vice President & General Manager, Mechanical, OEC

As Vice President & General Manager, Mechanical, Jon Palazzo is responsible for growing and managing profit and loss for the mechanical business. Jon has founded or developed multiple companies within the software and automotive markets, and began his OEC career in 2001 as the company’s original National Accounts Director.

Bonnie Coleman

Product Manager, Mechanical, OEC

As Product Manager, Mechanical, Bonnie Coleman is responsible for growing and managing profit and loss for the OEC mechanical business. Bonnie has spent most of her career developing dealership solutions within the software motorcycle and automotive markets, and began her OEC career in 2011 as Product Specialist, Mechanical.

Jim Treece

News Editor
Automotive News

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