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New Disruption Management: React to Unexpected Service Disruptions and Keep Your Customers Updated in Real Time

Start Date:1/23/2018

Start Time:12:00 PM CST

Duration:60 minutes

Abstract:

Schedule disruptions happen for many reasons; they can be planned, but often they happen unexpectedly. Being able to react to these unexpected situations quickly and efficiently to minimize the impact they have on passengers is critical.

Clever Devices’ Disruption Management Module is a module within the CAD/AVL solution. It enables dispatchers to react in real time to unplanned schedule disruptions while automatically updating all passenger facing systems to ensure that your customers have the most updated real-time service information they need to get where they’re going.

This new offering enables CleverCAD users to make schedule and route adjustments in real-time to quickly restore service that’s been disrupted due to unplanned circumstances.

All changes are communicated to the appropriate Clever Devices systems and are immediately reflected onboard the affected vehicles, on wayside signage, the mobile app and online to give passengers the most updated information available. Join us to learn how CAD/AVL Disruption Management can improve your overall service efficiency, make disruptions easier to manage for your drivers and planners and most importantly, reduce the impact these unplanned service changes have on your customers.

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Speakers

Patrick Benjamin

Director, Strategic Product Operations, Clever Devices

William Longenecker

Manager, Product Line, Clever Devices

Kirk Shore

Vice President, Product Management, Clever Devices

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