Defining and Understanding Growth in the Connected Home Ecosystem

On Demand until June 20, 2019

Duration:60 minutes

Abstract:

The smart home market has more than doubled since 2014, overcoming several market barriers to reach ownership at more than one-fourth of U.S. broadband households. Now, to move adoption beyond early adopters, industry players are working to deepen consumer understanding of the product value, alleviate security concerns, and improve the user experience with connected products. This webcast addresses how market players are adjusting their business strategies and product development to overcome smart home market challenges, drive product adoption, and increase revenue.



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Speakers

Patrice Samuels

Senior Analyst

Parks Associates


Patrice Samuels studies digital home technical support services across global markets, with a focus on market trends, business models, and provider strategies. In addition to exploring events and disruptions in the technical support space, she examines pay-TV and broadband services in North American and Europe, digital media, and digital music services. Patrice earned her MBA from Texas A&M University at College Station and her BSC in Psychology from the University of the West Indies in Kingston, Jamaica.

Jeff Guymon

Jeff Guymon is Trusource's Chief Business Development Officer with 25 years experience architecting, building, designing, managing, & transforming sales & support ecosystems within businesses & their brands. He started his career with IBM Global Services, & continued his growth with DecisionOne, Teleperformance, & Center Partners, with many independent consult engagements as well. Jeff most recently led a boutique call center outsource firm for 8 years, as their President, COO & head of Bus Dev, taking the company from 25 employees & 1 location, to 650 employees, 23 clients & 4 locations. He has been the primary solution architect of outsourcing engagements for many consumer electronics, enterprise technology, Smart Home & IoT brands.

Josh Pederson

Director of Product
Ayla Networks

As an expert in IoT solutions, Josh has worked closely with dozens of global brands to solve their needs for designing, launching, and supporting connected devices. From large appliances to HVAC, consumer electronics and more Josh has been shoulder-to-shoulder with device manufacturers across a wide range of markets and connected devices providing him with a very unique, and complete, picture of IoT product development. Josh speaks on numerous topics in the IoT including data analytics, solution design, voice control, connectivity solutions, and more.

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