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Great Surgery Begins with Great Communication: Managing Communications and Expectations with our Patients


Start Date:6/5/2019

Start Time:9:00 PM EDT

Duration:60 minutes

Session Description

Communication is an important competency for every physician and is key to delivering quality patient care, build good physician-patient relationships, maximize performance, improve patient outcomes, and decrease risk exposure. In this webinar, speakers will present real case scenarios when discussing with patients the different options of Refractive Cataract Surgery including pre-experience education and chair-time discussions, communicating and setting appropriate patient expectations, and managing the unhappy patient.

Continuing Medical Education

Learning Objectives

At the end of the activity, participants will be able to:

  1. Implement strategies to effectively communicate with patients pre-operatively to set appropriate expectations.
  2. Employ different approaches to educate patients about the advantages and limitations of state-of-the-art advanced technologies in cataract surgery and discuss the risks and benefits.
  3. Delve into the evaluation and communication process to pinpoint and address the “less than satisfied” post-operative patient.

Accreditation Statement

The American Society of Cataract and Refractive Surgery is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. ASCRS takes responsibility for the content, quality and scientific integrity of this CME activity.

Designation Statement 

The American Society of Cataract and Refractive Surgery designates this internet live activity for a maximum of 1 AMA PRA Category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

Notice About Off-Label Use Presentations

The ASCRS webinar may include presentations on drugs or devices or uses of drugs or devices that may not have been approved by the Food and Drug Administration (FDA) or have been approved by the FDA for specific uses only. The FDA has stated that it is the responsibility of the physician to determine the FDA clearance status of each drug or device he or she wishes to use in clinical practice.

ASCRS is committed to the free exchange of medical education. Inclusion of any presentation in this program, including presentations of off-label uses, does not imply an endorsement by ASCRS of the uses, products or techniques presented.

Faculty Financial Interest Disclosures

Vance Thompson, MD, has received a retainer, ad hoc fees, or other consulting income from Alcon Laboratories, Bausch & Lomb, Mynosys and Carl Zeiss Meditec. His research is fully or partially funded by Alcon Laboratories, Bausch & Lomb, Mynosys and Carl Zeiss Meditec.

Richard Tipperman, MD, Is a member of the speaker bureau of Alcon Laboratories.

Elizabeth Yeu, MD: has received a retainer, ad hoc fees, or other consulting income from Alcon Laboratories, Allergan, Bausch & Lomb, Bio Tissue, BVI, Johnson & Johnson Vision, Kala, Mynosis, Science Based Health, Shire and Zeiss. Is a member of the speaker bureau of Alcon, Allergan, Johnson & Johnson, Bio Tissue and Shire. Her research is fully or partially funded by Bio Tissue, Kala and Ocular Science. Has an investment interest in Ocular Science and Minosys.



The cost to attend the webinar is $75 for nonmembers. Or, become a member of ASCRS today to access this event at no cost.

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Speakers

Vance Thompson, MD

Moderator

Richard Tipperman, MD

Speaker

Elizabeth Yeu, MD

Speaker

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