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Top Financial Scams Impacting Americans

Start Date:3/3/2021

Start Time:2:00 PM EST

Duration:60 minutes


As people continue to navigate this turbulent and uncertain time, scammers are using new tactics to target Americans. These scams are affecting vulnerable populations of all ages and can compromise bank account information, personal data and even lifetime savings. Join the ABA Foundation and the Federal Trade Commission at 2:00 ET on March 3, during National Consumer Protection Awareness Week, for a free virtual presentation to learn about prevalent scams affecting Americans. Presenters will share fresh data from the Consumer Sentinel Network and attendees will learn how to access resources to protect their customers and communities.

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Melissa Murray

Director, Bank Community Engagement

American Bankers Association (ABA)

Emma Fletcher

Program Analyst

Federal Trade Commission

Emma Fletcher joined the Federal Trade Commission’s Bureau of Consumer Protection in 2017 as a Presidential Management Fellow. She previously served in the Division of Consumer and Business Education and currently serves in the Division of Consumer Response and Operations, focusing on projects at the intersection of data analysis and consumer education. Ms. Fletcher authors FTC’s Consumer Protection Data Spotlight publications, exploring trends seen in reports to the FTC’s Consumer Sentinel Network. She previously worked as the Director of Scam and Fraud Initiatives at the Better Business Bureau. Ms. Fletcher received her B.S. in psychology from James Madison University and holds a master’s degree in public administration from George Mason University.

Rosario Méndez


Federal Trade Commission

Rosario Méndez is an attorney in the in the Division of Consumer and Business Education of the Federal Trade Commission’s Bureau of Consumer Protection. Her work supports the agency’s mission to protect all consumers from deceptive and unfair practices through law enforcement and consumer education.
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