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Preparing for business after the main COVID-19 storm

Start Date:5/5/2021

Start Time:1:00 PM EDT

Duration:60 minutes

As optimism about outlasting the COVID-19 pandemic continues to grow, senior housing and care operators must carefully navigate the coming months — and beyond. Their focus must remain strong on successful workforce, infection control and electronic record issues. They also need solid strategies regarding reimbursement, rehab and other pressing matters, such as the nursing shortage and how to navigate the hiring process in the post-pandemic world. All of these will be key topics discussed during this informative panel session with top industry executives. 

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Fil Southerland


Yardi Systems, Inc.

Fil Southerland has been involved with the LTPAC industry for over 15 years, and currently serves as Director of Healthcare Solutions at Yardi Systems, where he leads initiatives in electronic healthcare records and interoperability. Prior to his time at Yardi, Fil served as Founder and CTO of ALMSA, Inc., a nationally recognized cloud-based electronic health provider in the Assisted Living industry. With expertise in Health Information Technology, digital privacy, and LTPAC policy and interoperability initiatives, Fil is passionate about using technology to improve outcomes for residents and care providers.

Pritma Chattha

Head of Healthcare Innovation


Pritma is a Yale educated nurse executive with 18 years of healthcare experience advocating for patients at the bedside and in the boardroom. She currently serves as the Head of Healthcare Innovation at Apploi - the leading healthcare recruitment and credentialing platform that helps facilities hire qualified candidates faster. Pritma has worked in a variety of clinical settings across the life-span of nursing; and over the last decade has honed her expertise as a health informaticist, building and improving electronic health records and credentialing platforms. She is the immediate former Executive Director of Electronic Quality and Safety for Alberta Health Services, the largest health system in Canada. Pritma enjoys rethinking healthcare processes to provide safer, better and more accessible healthcare.

Jeff Ryan, MPT, FACHE

Chief Executive Officer

Legacy Healthcare Services

Jeff Ryan serves as the Chief Executive Officer of Legacy Healthcare Services. Formally trained as a physical therapist and athletic trainer, he earned a bachelor’s degree in education from Temple University, a master’s degree in physical therapy from Hahnemann University, and a Master of Business Administration degree from The Johns Hopkins University, where he graduated Summa Cum Laude. Prior to joining the Legacy team, Jeff served as Chief Operating Officer and Senior Vice President of Finance at Cancer Treatment Centers of America (CTCA) - Philadelphia. Prior to that, he served as the Director of Operations at Hahnemann University Hospital and later, as the Chief Operating Officer of the Hahnemann University Hospital Physician Practice Plan. He has also held several leadership positions in rehabilitation at Pennsylvania Hospital and with the Temple University Department of Orthopedic Surgery and Sports Medicine where he also served as a Clinical Instructor. Jeff has also served as a board member for the National Athletic Trainers 39; Association Research & Education Foundation and as a board member and President of the National Athletic Trainers’ Association Board of Certification. He has also served on several community and charitable boards as both a board member and president. Jeff is a Fellow of the American College of Healthcare Executives. He has received several professional awards, including the Stegman Award during his time at the Carey School of Business at The Johns Hopkins University and the Carlin Award from the Hahnemann Physical Therapy Program. He has authored/co-authored two textbooks, numerous textbook chapters and scientific articles, and has made over 200 professional presentations. In his personal time, he and his wife enjoy spending time with their five children and their three dogs while hiking, kayaking, golfing, traveling, attending concerts, and gardening.
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