"Managing Marketing Agility "
Presenters: Kartik Kalaignanam (University of South Carolina) and Tarun Kushwaha (George Mason University)
Changes in the way customers shop, accompanied by an explosion of customer touchpoints and fast-changing competitive and technological dynamics, have led to an increased emphasis on agile marketing. In a new Journal of Marketing study, researchers conceptualize and investigate the emerging practice of marketing agility. Leveraging a review of the academic literature and in-depth interviews with practicing marketers, the study defines marketing agility as the extent to which an entity rapidly iterates between making sense of the market and executing marketing decisions to adapt to the market. The authors describe when marketing agility can help and when it might hurt as well as technology, organizational, leadership, team, and employee factors that improve or interfere with the execution of marketing agility in organizations.
Other authors: Kapil Tuli (Singapore Management University), David Gal (University of Illinois-Chicago), and Leonard Lee (National University of Singapore Business School)
“Managing Digital Advertising Inefficiencies”
Presenters: Ken Wilbur (UC-San Diego) and Zsolt Katona (UC-Berkeley)
Digital advertising revenues grew from nothing to $108 billion in 25 years, eclipsing all traditional advertising media combined. Yet there are indicators that unregulated markets for digital advertising have experienced some problems. The E.U. fined Google more than $9 billion in three antitrust cases and the U.S. Federal Trade Commission fined Facebook $5 billion after it broke a 2012 Consent Order. Prominent politicians have criticized the industry and proposed structural reforms. New privacy laws mandate transparency and consent requirements for data-driven advertising and user identification practices. A new Journal of Marketing article seeks to help marketers and policymakers understand four pervasive issues in digital advertising markets and how they impact market efficiency. Authors will discuss problems associated with advertising effect measurement, organizational inefficiencies in advertising, ad blocking, and ad fraud and solutions for marketers.
Other authors: Brett R. Gordon (Northwestern University), Kinshuk Jerath (Columbia University), Sridhar Narayanan (Stanford University), and Jiwoong Shin (Yale University)