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Cracking Down on Synthetic Identity in 2021

Start Date:3/9/2021

Start Time: 11:00 am pst, 1:00 PM CST, 2:00 pm EST

Duration:60 minutes


There is an undeniable threat of increased synthetic identity fraud across many industries now, and U.S.-based financial services firms remain a key target of these attacks. According to recent research conducted by Aite Group, 72% of the financial services firms surveyed believe that synthetic identities are a much more challenging issue to identify and address than identity theft.

Synthetic fraud detection and intervention is likely to get more difficult as digital fraud tactics increase in sophistication — but recent progress made by many financial institutions suggests that with purposeful strategies and the right technology, the risks of synthetic fraud can be mitigated significantly without sacrificing the customer experience.

In this webinar, fraud experts from TransUnion and Aite Group will discuss:

  • The current state of synthetic identity fraud, from the main challenges businesses face to a close look at sustained losses
  • How COVID-19’s impact on consumer credit led to some surprising trends in synthetic fraud volumes
  • Expert-recommended process adjustments and tech investments for execs looking to reduce their synthetic fraud instances in 2021

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Lee Cookman

Global Fraud Solutions Product Manager


Lee Cookman is Director & Sr. Advisor in the Global Fraud Strategy and Planning group at TransUnion, a team that is shaping the future of fraud and identity solutions at TU. Early in Lee’s career he managed back office teams at some of the world’s top financial institutions, gaining real life experience managing credit and fraud risk working directly in omnichannel environments with consumers. Now he works with TransUnion’s data scientists and product engineers to solve complex problems in intelligent ways to support seamless and safe customer experiences.

Julie Conroy

Director of Research

Aite Group

Julie is Research Director of Aite Group’s Fraud & AML team. Before joining Aite Group, Julie spent a number of years leading the product management team at Early Warning Services, and prior to that was in product management roles at a large credit card issuer and as well as an ACH, wire, and SWIFT processor. Julie is fluent in Spanish, holds an M.A. from the Monterey Institute of International Studies and a B.A. from the Michigan State University Honors College.

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