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Connecting Sales, Marketing and The Front Line – Move from Transactions to Relationships!

Start Date:1/28/2021

Start Time:2:00 PM EST

Duration:60 minutes

Abstract:

Connecting your teams is a proven way to ensure customer retention and satisfaction. Sales and good customer service begin long before your customers walk up to the teller line, call your contact center or visit with a loan officer. This webinar will provide the strategy needed to successfully connect sales, service and marketing.

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Speakers

Steve Polestak

Director

ABA

Ryan Housefield

SVP, Sales

Marquis

Education: Stetson University Business School undergrad, Stonier Graduate School of Banking and SMU Graduate Business Analytics Program. Career summary: Ryan joined the industry 10 years ago to helping community banks and credit unions acquire, grow and retain customer relationships through smart use of data, and targeted sales and marketing strategies. Currently, he is Senior Vice President of Sales at Marquis. Prior to that, he worked in finance at a couple Wall Street firms. Favorite thing about working at Marquis: Supporting community banks and credit unions, that support local communities and small businesses. Hobbies/activities in your spare time: These days, anything that gets me out of the house! ryanh@gomarquis.com
 
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