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HiWorld 20

Join us for Human Insight World, a free virtual event for all CX professionals. 

Do you want to enhance your HiWorld experience? Add a University Live Workshop for $99. This will give you access to one of the interactive training sessions led by a UserTesting expert.

Sign up today as space is limited! 

University Live Workshops (add-on for just $99)

Workshop: Level-Up Your Customer Insight Skills

Description: Quickly learning from your customers is a vital part of doing business today. Getting started, asking the right questions, and analyzing the results can seem intimidating. But rest assured, in this interactive session, you will learn all the tips and tricks you need to collect and analyze customer insights like a pro.

Who Should Attend: Designers, product managers, marketers, or anyone who is new to collecting user insights.

Workshop: Testing Beyond Digital Experiences

Description: Understanding your customer’s natural environment as well as the physical products they use—such as home office equipment, appliances, or smart speakers—is critical to understanding the complete user experience. Site visits can help; however, this can be costly, time-consuming, and nowadays, not even possible. So how can we learn more about our customer’s environment? Attend this session to learn how to start testing beyond the device remotely!

Who Should Attend: Researchers, product managers, and designers who are interested in testing physical products or better understanding their user’s natural environments.

Workshop: Delivering Insights to Inspire Customer-Centric Decisions

Description: Research fails if it doesn’t resonate with your stakeholders. Attend this workshop to learn and practice techniques for capturing meaningful insights to inspire customer-centric decision making. You’ll leave this session with strategies to put customer insights at the center of decision making.

Who Should Attend: Researchers, designers, product managers, marketers, and anyone else who needs to convince stakeholders to take action.

Workshop: Train the Trainer Helping Your Team Connect with Customers

Description: Training your team on the Human Insight platform is more than teaching your team to use a product—it is enabling your team to do some of the best work of their life by connecting with customers. Attend this workshop to learn and develop a plan for getting more team members comfortable launching tests and collecting more insights from end-users.

Who Should Attend: Researchers, research managers, designers, product managers, marketers, and anyone who owns metrics, is responsible for team alignment, or prioritizes projects.

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Help us tailor the content for the event. Please share with us the topics of primary interest:
Scaling ResearchResearch Methodologies
Balancing Changing Priorities in Today’s EnvironmentDiversity and Inclusion
Beyond the Device (Mobile Ethnography)Design Best Practices
Mobile Web, Apps and PrototypesTracking Insights
COVID-19 and Changes in BehaviorTrends in B2B research
Storytelling with InsightsTesting with Templates
Remote Customer Journey MappingOther
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University Live Workshop
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What activities do you typically engage in with UserTesting? (select all that apply)
Create TestsReview test created by others
Review results of tests run by othersModerate Live Conversations
Observe Live Conversations moderated by othersManage others who use UserTesting
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What activities would you like to know more about within UserTesting? (select all that apply)
Managing how your team uses UserTesting
Creating screenersCreating tests
Using My Recruit panelistsCreating a saved panel
Creating, scheduling & moderating a live conversationObserving a live conversation
Testing mobile sites and appsTesting physical products
Analyzing the data from testsMaking highlight reels
Sharing content & results with others
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