Start Date: 2/24/2022
Start Time:6:30 PM EST
Duration:90 minutes

It’s safe to say that just about every area of our lives – from agriculture, health, manufacturing, retail, and more – has been affected by digitalization. Our reliance on digital technology has increased tremendously in the past two years in response to the pandemic, and this trend is only projected to grow. While it’s great to see advancements, these changes always affect us in the ways we live and work. At the end of the day, the key element is people. Digital transformation cannot successfully take place if it negatively impacts the people who operate the transformation and those who are supposed to be served by it. Whether you’re an executive who wants to keep both employees and customers at the heart of the transformation process, or a skilled worker who wants to thrive (and not just survive) in the digital era, this Masterclass is sure to help you navigate digitalization.
Join us as we talk about digital transformation strategies, taking an inclusive approach to innovation, and what you need to be resilient and successful in this space. Let’s be digital game-changers.
About BPTN Black Professionals in Tech Network (BPTN) bridges the talent gap in the tech industry by providing Black technical and business professionals with access to senior executive sponsorship, skill development and a strong peer network to support their career growth
About TD The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD). TD is the sixth largest bank in North America by branches & serves approximately 22 million customers in a number of locations in key financial centres around the globe.
If you're already registered for the People First: A Human-Centric Approach to Building and Sustaining Digital Transformation - Presented by TD webcast, click below:
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Speakers
 Imran Khan (Speaker) VP, Digital and Customer Experience TD Imran Khan leads global Innovation and Design for TD with accountability to guide TD's Innovation Ecosystem supporting our 90K colleagues and 15+ million customers. Prior to this role, Imran lead TD's North American Digital Experience across all segments and was President and CEO of UGO Mobile Solutions, A TD Bank Group Company. Previously, Imran held various executive roles across several business segments within TD's Digital and Marketing groups and at Deloitte Consulting and Critical Path Inc. where he led the creation of several global digital consumer products.
https://www.linkedin.com/in/imrankhantd/
 Melissa Lisanti Products & Technology Enablement Leader PwC Mélissa Lisanti is the Products & Technology Enablement Leader at PwC Canada. Since joining the firm, Mélissa has held various strategic roles, all with one common theme: transformation. First, she redesigned PwC Canada’s national administrative operations to be digital-first, then she drove business transformation nationally to expand the firm’s service delivery model, and then she led the acceleration and growth of the productization division as Director of Strategy & Operations. Now, as Products & Technology Enablement Leader, she oversees the strategic direction of the team responsible for enabling the digital delivery of PwC Canada’s services. Want to chat about innovation in large organizations or challenging the status quo? Mélissa is your person.
https://www.linkedin.com/in/melissaromuluslisanti/
 Karen Maxwell AVP, Head of Experience Design & Strategy. TD Karen is a results driven leader with deep experience delivering business and customer results that exceed expectations by exploring future possibilities and pushing the boundaries of innovation. Thriving in complex environments for global organizations, an accomplished strategic design-thinker with expertise leading, building and mentoring multi-disciplinary, cross functional design teams
https://www.linkedin.com/in/maxwellkaren/
 Blerina Hoxha Associate Vice President, Platform Technology Lead TD AVP, Customer Engagement Platforms & Channels Technology Strategy
Blerina is accountable for developing and evolving the technology strategy for customer engagement platforms across the digital, contact center and branch/store channels. She leads multiple concurrent delivery initiatives, and her team's work contributes to the evolution of the Omni Channel business and technology strategy, with focus on customer engagement capabilities such as messaging, virtual assistants / chatbots and authentication. Blerina has managed end to end delivery of transformational change that are large, highly complex, and have a significant degree of impact, on both the business and technology fronts.
https://www.linkedin.com/in/blerina-hoxha/
 Roderick Chambers Deputy Superintendent of the Intelligence Unity New York State Department of Financial Services Roderick Chambers serves as an information security and intelligence advisor for public and private sector entities, as well as a board member for American SPCC. As a career security intelligence professional with over 14 years of field experience, he has designed, implemented, and supported information security programs at organizations of all sizes in industries worldwide.
https://www.linkedin.com/in/roderickchambers1/
 Et’Chane Towers Director, Partner Alliances and Strategic Projects SAP Since 2016, Et’Chane Towers has served as a Value Advisor in SAP’s Intelligent Spend Management practice. As an experienced Sourcing & Supply Chain professional with over 18 years of related experience, he helps customers identify and realize their Source to Pay business objectives and outcomes. Throughout his career as a Leader and Change Agent, he’s had the opportunity to work with C-Level executives to deliver on major cost reduction/supply rationalization efforts, managed teams on major Procurement and Supply Chain transformations, and implemented critical and compliant Small Business Administration processes In his new role, he activates SAPs partner ecosystem in the South Market Unit to ensure they are supporting the needs of our sales organization to deliver on their Go To Market strategy and sales pipeline growth targets.
https://www.linkedin.com/in/etchanetowers/
 Cher Jones Social Media Trainer & Personal Branding Strategist Socially Active Cher Jones is a Corporate Social Media Trainer & Personal Branding Coach with the love of technology hardwired into her personality. As the founder of Socially Active Training, she leverages over 20 years of PR, marketing and broadcasting experience to help professionals, leaders and consultants develop a credible and strategic online presence while teaching them how to use social media at work for work. Her passion, knowledge and expertise have many referring to her as one of North America's leading experts in online personal branding for professionals. She has worked internationally with a wide variety of organizations including Rogers, Hong Kong Police, PokerStars, BlackBerry, Industrial Alliance, The City of Toronto, MPI, The UK Trade and Investment, The Ontario Ministry of Education and CBC to name a few. Cher is also the host of a weekly LinkedIn livestream called #JustAskCher LIVE where she offers tips and advice to help you develop a powerful and professional brand online!
Linkedin profile-
www.linkedin.com/in/itscherjones
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