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Going Virtual: Adapting to the New Online Dealership Experience

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Where:Right from your computer

Cost:Free

Questions:Email powerTRAINING@autonews.com

In today’s uncertain times, it is more important now than ever for dealerships to rethink how they do business to meet the needs of customers – online. Customer behavior has been disrupted and now is the time to create a frictionless customer experience to buy or service cars from home.


Customers value two things most: time and convenience. Additionally, their needs have changed. They expect immediate access to the information needed necessary to shop, purchase, trade, value, and service vehicles online. As a result, digital retailing is not just desired – it is necessary for at every stage of the purchasing funnel. Wow your customers with virtual service options such as service pickup and delivery, online purchase and delivery, increased sanitation, safety precautions and more.


In this webinar, learn how your dealership can succeed and retain its customers by adapting to a virtual customer experience. Learn to create fully-integrated, personalized experiences through dynamic websites geared towards 100 percent online interactions, transactions and services.


Attend this webinar and learn how to create:

  • Proactive messaging to reassure customers on your dealership’s response and commitment to maintaining a safe environment for customers and employees
  • The ultimate virtual experience for customers with a one-of-a-kind service schedulers, and advanced transactional and digital retail websites
  • Personalized and fully-integrated campaigns across each customer touchpoint

If you're already registered for the Going Virtual: Adapting to the New Online Dealership Experience webcast, click below:

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Speakers

Moderator: Jackie Charniga

F&I Reporter, Automotive News

David Boice

CEO, Team Velocity

David is a pioneer in auto industry technology. Throughout his career, he has owned numerous companies in the automotive, tech, RV, marine and real estate sectors. David co-founded two of the largest tech and consulting companies (AutoMark and CyberCar) in the automotive trade. He co-founded his first technology company, AutoMark, with his father at 22, selling in 2000 as part of one of the largest technology transactions in the automotive industry. In 2008, he broke through a challenging economy and co-founded the most sophisticated, marketing technology company in the automotive industry: Team Velocity

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