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Operation Protect Veterans Webinar

Start Date:11/11/2019

Start Time:7:00 PM EST

Duration:30 minutes


Their time on the battlefield is over. Now it's our turn to protect our Veterans from scams.

Our Veterans deserve a lot of things. Praise. Honor. Security. Respect. Here's what they don't deserve: attempts to take advantage of their service. Yet every day, scammers attempt to defraud our Veterans of their hard-earned benefits, steal their identity, or take their savings. Together, we can fight back and take one small step to repay our Veterans for the service they've given and the sacrifices they've made.

Join the AARP Fraud Watch Network for a free "Operation Protect Veterans" webinar, this Veteran's Day, November 11, 2019, from 7 to 7:30 pm ET/4 to 4:30 pm PT. You'll learn about scams that target Veterans and how to protect yourself and your loved ones from becoming victimized by scammers' tactics.

Register now to watch the webinar live or on-demand at your convenience. You'll have an opportunity to ask questions of AARP scams and fraud experts.

If you're already registered for the Operation Protect Veterans Webinar webcast, click below:



Kathy Stokes

Director, Fraud Prevention Programs


Kathy Stokes has worked in and around the financial security arena for most of her career. As Director of Fraud Prevention Programs with AARP’s Fraud Watch Network, she leads AARP’s efforts in helping members and other consumers protect themselves and their families from scams and fraud. In addition, Kathy serves as a subject matter expert on Social Security for AARP’s consumer outreach activities. Prior to joining AARP in 2016, Kathy worked with the Brookings Institution’s Retirement Security Project, the Employee Benefit Research Institute, the American Savings Education Council and Ernst & Young’s national tax group. She also ran her own communications consulting practice for a decade with clients in the financial education and retirement space. Kathy holds a bachelor’s degree in Rhetoric and Communication from the University of Pittsburgh and a master’s degree in American Government from the Johns Hopkins University.

Troy J. Broussard

ASD-Advocacy & Outreach


Troy is a Proud Desert Storm Army Veteran. In his current role as Associate State Director of Advocacy & Outreach, he works with staff, volunteers, members and other AARP divisions to achieve AARP’s social impact and member value goals for our nearly 500,000 members and the 600,000+ family caregivers in Louisiana. Troy develops and provides strategic leadership for AARP advocacy activities, including the implementation of national AARP advocacy efforts and campaigns at the local and state level. He works to build greater grassroots and key contacts capacity as well as relationships with Congressional, Legislative and Local elected officials in an effort to advance AARP priorities issues. He develops a presence in communities through strengthening visibility, media presence, volunteer capacity, building community partnerships, delivering programs and activities and outreach to AARP members. He also focused on developing AARP’s Veterans work and outreach throughout the state to enhance our member experience. In addition, he is a Versatile Leader with over 18 years of Telecommunications experience in the industry working in Customer Care, Sales, Legislative Government and External Affairs, Business Operations, Finance with P & L responsibility, Marketing and High Speed Internet Technical Support. Troy graduated from Southeastern Louisiana University in Hammond, Louisiana, with a Master of Business Administration (MBA) and holds a Bachelor’s Degree (BA) in Political Science from the University of Louisiana-Lafayette. Troy was born and raised in Arnaudville, Louisiana and currently lives in the Greater Baton Rouge area for the past 4 years. Troy and his wife, Erika, have been married 23 years and are the proud parents of Blythe (20) and Brennan (14).

Carroll Harris

Postal Inspector and Lieutenant Colonel, U.S. Marine Corps Reserve

U.S. Postal Inspection Service (USPIS)

Carroll Harris has over 29 years of government service, with 14 of those as a federal agent. He started his career with the United States Marine Corps in 1990, where he served over 10 years of active duty to include overseas combat deployment. He is still active in the Marine Corps Reserve as a Lieutenant Colonel at Quantico, VA. In 2004, Inspector Harris left the Marine Corps to become a federal agent with the Drug Enforcement Administration. During this period, he worked multiple narcotics cases with the United States Postal Inspection Service, and in 2008, he became a postal inspector. He was first assigned to the Detroit Division and worked external crimes, identity theft, mail theft, narcotics, and workplace violence cases. In 2012, He was promoted to Program Manager of the Technical Services Unit at the Inspection Service National Headquarters, where he managed covert electronic surveillance operations. Since 2016, he has served as Assistant Inspector in Charge of Communications for the entire Inspection Service. In this role, he manages internal and external communications, press relations, government relations and crime prevention messaging. Inspector Harris is currently in the Inspection Service Corporate Succession Plan and has been the recipient of numerous Inspection Service Exceptional Performance and Leadership Awards. He is a graduate of the Inspection Service Leadership Academy and holds numerous certifications and licenses to include: instrument-rated pilot, Scrum Master, Scrum Product Owner, commercial class B driver's license and advanced risk management level 1&2. He is also a published author: Third Marine Aircraft Wing, Operation Iraqi Freedom 2004. Inspector Harris is the recipient of numerous awards, including the Defense Meritorious Service Medal, Joint Service Commendation Medal, Navy Commendation Medal with “V” device and star and the Global War on Terrorism Expeditionary Medal. He was also named the 2010 Selective Service System Reserve Force Officer of the Year. Inspector Harris holds a Bachelor of Science in Psychology from Old Dominion University, a Masters of Business Administration from Butler University and a Masters of Operations Science from the Marine Corps University Command and Staff College.
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