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COVID-19 Playbook Scenario & Forecast Update: Understand what’s coming

Start Date:18/06/2020

Start Time:11:00 AM SAST

Duration:60 minutes


In April, TransUnion launched its COVID-19 Playbook for lenders, telcos, and insurers to assist the market in understanding what to expect, the potential impact that the pandemic could have on their business and how to prepare and mitigate the risks during this period of uncertainty. The world has changed over the last two months – new data has become available to better inform the credit market outlook necessitating a refresh of what was previously expected.

 We will discuss:

·       The SA credit landscape coming into the crisis

·       Updated forecast across industries and products

·       Key strategies during and after the crisis


Our goal is to help you navigate effectively and be well positioned to respond quickly to the changing market.

Please Note: - The platform that works best for this webinar is Chrome as pop up blockers may deny access to the webinar on Internet Explorer.

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Tim Collins

Vice President, Solutions

TransUnion Africa

Tim Collins is Vice President - Solutions, responsible for overseeing product development, analytics, data strategy and consulting. He has over 13 years of experience in using technology to drive business change, primarily within financial services. Prior to joining TransUnion in 2017, he was IT Strategy and Cloud Director at Oracle, Technology Strategy Manager for Accenture, and he ran Technology Consulting for several large financial services clients.

Collins holds an honours degree in information systems from the University of Cape Town. In 2016, he studied disruptive strategy through Harvard Business School.

Carmen Williams

Director, Financial Services Research and Consulting

TransUnion Africa

Carmen Williams is a strategic researcher with a strong background in financial services. She’s gained solid experience within several banks, focusing on customer strategy, industry insights and market analysis. Her sound management abilities and history of research excellence have fueled critical insights fundamental to the planning of long-term, strategic goals and business decision-making.

Williams moved from Strategic Manager of Nedbank’s retail and business banking division to lead TransUnion Africa’s newly established Financial Services Research and Consulting team. She’s responsible for industry insights and driving relevant research studies. Williams graduated cum laude from the University of Johannesburg with an honours degree in humanities, specialising in sociology and research. Her strong research skills have enabled her to assist in numerous industries, including the public sector, financial services and retail.

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