Start Time:1:00 PM EDT
1:00-1:05pm EDT | Opening Remarks
Introduction from Ruthanne Terrero, Vice President, Questex Travel & Meetings
1:05-1:20pm EDT | Welcome Back to Saint Lucia
As all destinations around the world work diligently to co-exist with COVID-19, Saint Lucia's phased reopening plan offers protocols that keep safety and wellness a top during every step of the travelers' journey. Learn about Saint Lucia's protocols including entry requirements, airport procedures, enjoying COVID-19 Certified hotels and how visitors can maximize their vacation experience. A special message will be presented by the Honourable Dominic Fedee, Chairman of the Caribbean Tourism Organization and Minister of Tourism for Saint Lucia. Let Saint Lucia inspire you and your clients!
Speaker: Richard Moss, Senior Sales Manager - USA, Saint Lucia Tourism Authority
1:25-1:40pm EDT | Playa Hotels & Resorts Safe Stay Promise
In response to COVID-19, Playa Hotels & Resorts has developed Playa Safe Stay with the help of trusted global hospitality brands and key sectors of the travel industry to create a safe and fun vacation environment for guests. In this session you'll learn how Playa brands (Hyatt Zilara, Hyatt Ziva, Hilton All-Inclusive, Panama Jack Resorts, Jewel Resorts and Sanctuary Cap Cana) has upgraded the guest experience with innovative safety procedures and protocols to ensure a safe, enjoyable stay.
Speaker: Allison Farrell, Business Development Manager, Playa Hotels & Resorts
1:45-2:00pm EDT | U.S. Virgin Islands
The U.S. Virgin Islands is a natural choice for your clients who are seeking a break from all the madness, and are in need of a bit of sun and sand. The U.S. Virgin Islands is a U.S. Territory, so U.S. citizens don't need a passport to travel to the USVI! There are a number of nonstop options, so getting to the USVI is very easy! During this session, learn more about what makes the United States Virgin Islands a top vacation destination, and about current travel protocols in place for your clients.
Speaker: Kay Milliner Kitchens, Director of Sales, U.S. Virgin Islands Department of Tourism
2:05-2:20pm EDT | Palladium Hotel Group - WE HAVE IT ALL!... We have you covered!
Palladium Hotel Group is a name that is synonymous with hospitality, amazing beachfront destinations, and exclusive amenities for travelers of all tastes. Each Grand Palladium Hotels & Resorts and TRS Hotels offer a distinct personality, unparalleled comfort, innovative features and quality services. Combined with a promise to elevate the guest experience, we strive to achieve a well-defined product that delivers personalized and safe vacations with our Clean & Safe SGS Certification as well as with our Stay Safe - FREE Covid-19 Health Insurance Coverage.
Speaker: Denise Sivick, Director Retail Sales - USA, Palladium Hotel Group
2:20-2:40pm EDT | Live Q&A Panel Discussion
Moderated by Ruthanne Terrero, Vice President, Questex Travel & Meetings
Questex Travel & Meetings
Luxury Travel Advisor
Senior Sales Manager - USA
Saint Lucia Tourism Authority
Kay Milliner Kitchens
Director of Sales
U.S. Virgin Islands Department of Tourism
Director Retail Sales-USA
Palladium Hotels & Resorts
Brand Marketing Manager
PLAYA Hotel & Resorts