Start Date:12/7/2021

Start Time:1:00 PM EST

Duration:115 minutes


1:00 - 1:05pm ET | Introduction from Ruthanne Terrero, Vice President, Questex Travel & Meetings

1:05 - 1:20pm ET |  New Resorts & Tools With Club Med
Club Med, pioneer of the all-inclusive vacation, is more ready than ever to host families of all sizes at the world’s most popular, and unique, destinations! Join Justin Heckman, Director of U.S. Sales, to learn about Club Med’s flagship family products, our newly opened Canada resort, our brand-new Booking Engine & eLearning tool, and exclusive offers for multigenerational families.

Presented by April Dawn VanWagner, U.S. Team Leader & Business Development Manager – NY, NJ & CT Metro Area, Club Med

Sponsored by:


1:25 - 1:40pm ET | The Island of Ireland - Multi-Generational Travel

The island of Ireland is indeed a unique ISLAND retreat – Your clients can look forward to heart-warming welcomes, surprising moments, epic adventures, and awe-inspiring coastlines. Whether seeking relaxation in the dramatic landscape or discovering the local music, food, and heritage, Ireland offers the perfect getaway and retreat for multigenerational families with wide-open spaces waiting for your clients to explore. Add in superb services, easy access, and a secure environment and it's the ultimate experience for multigenerational travel.

Presented by Hillarie McGuinness, Manager National Trade Events & Luxury Travel, Tourism Ireland

Sponsored by:

1:45 - 2:00pm ET | The U.S. Virgin Islands, The Perfect Destination for the Entire Family

Learn about how the U.S. Virgin Islands offers the perfect getaway for everyone in your multi-generational group. Everything from shopping, golf, and diving to children’s museums, fine dining, and rum factories can be found in this triple island paradise.

Presented by Kay Milliner Kitchens, Director of Sales, United States Virgin Islands Department of Tourism

 Sponsored by:


2:05 - 2:20pm ET
| Escape to the Fabulous Florida Keys & Key West

Welcome to the Florida Keys, the famous island chain at the southern tip of Florida. What you will see in the Florida Keys you will not see anywhere else in the United States. Famous beauty and nature comprised in more than 800 islands, with 125 miles of Overseas Highway to explore. Visit our accommodations, enjoy a beautiful sunset or kick back and relax. You will find the Florida Keys are far richer in cultural opportunities than most tropical getaways. If the outdoors are your thing, you can explore our wild side through guided eco-tours and snorkel on the only barrier reef in the continental U.S.A. In the Florida Keys and Key West, you can “Come as you are!”

Presented by Markham McGill, Director of Sales, The Florida Keys & Key West

 Sponsored by:


2:25 - 2:45pm ET | Iceland: The Land of Ice, Fire and Adventures

Amazing DMC is a small Destination Management Company where we put the emphasis on outstanding and personal service. With years of experience and passion for this stunning island we call home we tailor-make the once-in-a-lifetime experience for our guests. Our mindset is that there are never any problems, always solutions. Our clients are our partners and we work hand in hand to make sure that each and everyone gets that wonderful experience that will be a unique story to tell for years to come.

Presented by Berglind Magnúsdóttir, Manager MICE, Amazing DMC Iceland

Sponsored by:

2:40 - 2:55pm ET
| Live Q&A Panel Discussion with Presenters

Moderated by Matt Turner, Editor, Questex Travel & Meetings

April Dawn VanWagner, U.S. Team Leader & Business Development Manager – NY, NJ & CT Metro Area, Club Med
Hillarie McGuinness, Manager National Trade Events & Luxury Travel, Tourism Ireland
Kay Milliner Kitchens, Director of Sales, United States Virgin Islands Department of Tourism
Markham McGill, Director of Sales, The Florida Keys & Key West
Berglind Magnúsdóttir, Manager MICE, Amazing DMC Iceland

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Ruthanne Terrero

Vice President

Questex Travel & Meetings

Ruthanne Terrero is the Vice President/Editorial Director of the Questex Hospitality + Travel Group, which includes Luxury Travel Advisor, Travel Agent magazine, Travel Agent University, Travel Agent Central and Terrero is the founder of Travel Agent magazine’s annual 30Under30 program, developed 2008 to welcome a new and more diverse generation of professionals to join the travel industry. Terrero is also the founding Editorial Director of Luxury Travel Advisor magazine, which is celebrating its 15th anniversary in 2020.

April Dawn VanWagner

U.S. Team Leader & Business Development Manager – NY, NJ & CT Metro Area

Club Med

April Dawn, is a seasoned sales and hospitality professional with over 12-years of experience working with hotels, restaurants, and venues. She transitioned into the travel and tourism industry after developing an extensive background in event planning and group sales. To note, She was responsible for Private Events and Group sales for the B.B. King Blues Club Organization located in New York City, which included famous venues such as: The Blue Note Jazz Club, Highline Ballroom and The Howard Theater in Washington, D.C. April Dawn holds a Bachelor of Arts Degree from Iona College in New Rochelle, NY and was a member of the Dean’s Delta Epsilon Sigma Honor Society. She is CTA accredited and is an active volunteer of the New Jersey First Responders Association. In addition, She a proud member of AWTA, PATA, NY/NJ ASTA, and the 41-74 Women in Travel Organization.

Hillarie McGuinness

Manager National Trade Events & Luxury Travel

Tourism Ireland

Hillarie McGuinness is a native of County Galway in Ireland. Hillarie is an expert in all things luxury on the island of Ireland and frequently travels back to Ireland to discover new industry and product offerings. Having worked with Tourism Ireland for many years as Manager of National Trade Events and Luxury Travel in the North American market, she effectively uses her knowledge and skills to promote and sell the island of Ireland.

Markham McGill

Director of Sales

The Florida Keys & Key West

Markham McGill is director of sales for the Monroe County Tourist Development Council, the destination marketing organization for the Florida Keys & Key West. As a long-time Key West resident and avid watersports enthusiast, he loves nothing more than educating visitors about the unique opportunities and experiences available in this very unique region.

Kay Milliner Kitchens

Director of Sales

U.S. Virgin Islands Department of Tourism

Berglind Magnúsdóttir

Manager MICE

Amazing DMC Iceland

I have for over 15 years now worked in the MICE field in Iceland, with groups from all over the world creating their unique adventure in Iceland and I am passionate about giving every single group the experience of a lifetime in this awe-inspiring country that I am lucky enough to call home.

Matt Turner

Associate Editor, Luxury Travel Advisor

Questex LLC

Matt Turner is the Associate Editor of Luxury Travel Advisor and the Caribbean Editor for both Luxury Travel Advisor and Travel Agent. He is a graduate of Binghamton University, where he majored in English, General Literature and Rhetoric. Previously, Matt has written for,, Baseball Player Magazine and his school newspaper, Pipe Dream. He has covered high school, college, and minor league baseball, basketball, soccer, wrestling, hockey and lacrosse. He has also spent two years bartending prior to his position with Luxury Travel Advisor.