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Digital Healthcare Panel - Exploring the Digital Opportunities and Obstacles for Providers

Start Date:8/17/2021

Start Time:11:00 AM EDT

Duration:60 minutes


This panel discussion among healthcare leaders will explore how the rapid shift to digital has dramatically changed the ways providers and patients interact. As healthcare organizations increase reliance on telehealth and m-health apps, online patient portals, and digital appointment finders, they must focus on delivering seamless patient experiences. Examine some of the challenges and opportunities facing healthcare providers as they increase and enhance their digital offerings. 

You will learn:

  • Where to invest: Key areas where investing in digital can positively impact the experience for healthcare providers and consumers
  • Examples of success: success stories from leading healthcare organizations 
  • How to find balance: balance speed, quality, accessibility and usability when evolving existing digital touchpoints

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Lisa Williams

Senior Director, Growth & Loyalty


Lisa is focused on growing the number of patients PeaceHealth serves, as well as driving loyalty and engagement for existing patients. She and her team take a data-based approach to serving PeaceHealth and its constituents.

Jared Rankin

Solution Delivery Manager, Healthcare

From his home in Seattle, WA, Jared uses his 13 years of experience in healthcare IT to help payer and provider organizations deliver digital experiences that will meet the rising expectations of consumers and serve as differentiators in the marketplace.

Mark Schumacher

Senior Director of Digital Experience

Banner Health

Mark is an accomplished digital user experience leader. With a strong history in delivering stellar patient experiences, he is currently guiding the digital transformation efforts at Banner Health.

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