Small Business Administration Loans: Options for Helping Your Customers Through the Pandemic

William Manger was appointed Chief of Staff in March 2020. Since 2017, he has had responsibility for the SBA’s loan program policy, technology, operations and oversight. This includes SBA’s flagship 7(a) and 504 loan programs, the microloan program and the surety bond program.

As Associate Administrator of the Office of Capital Access, which guarantees loans made by banks and other lending partners to small business that cannot otherwise obtain financing on reasonable terms, Manger manages a portfolio of over $120 billion in direct and guaranteed loans, nine operation centers, and 560 employees of SBA’s Office of Capital Access.

Prior to his current SBA appointment, Manger served as Managing Director at Brock Capital Group, a boutique investment bank in New York City, where he advised and supported small to medium sized enterprises in their efforts to raise capital and expand their businesses. From 2007 to 2009, Manger served as Associate Administrator for Field Operations at SBA. He first came to SBA in 2005 to serve as Regional Administrator for Region 2, based in New York City. Manger holds an MBA from Columbia Business School and a BA from Trinity College in Hartford, Connecticut.

Alejandro is the Director of Preparedness, Communication and Coordination for the U.S. Small Business Administration’s Office of Disaster Assistance. Since 1953, the SBA has approved over $66 billion in affordable disaster loan assistance to more than 2.2 million homeowners, renters, businesses and nonprofit organizations. In his current role, Alejandro coordinates the SBA’s efforts to promote disaster preparedness, recovery and mitigation. Alejandro is also responsible for strengthening the SBA’s role in disaster recovery by building interagency coordination and leveraging private-public partnerships.

Alejandro joined the SBA in 2005, and has worked in various roles responding to many of the country’s most devasting and costly disasters, including: Hurricanes Katrina, Rita and Wilma (2005); Greensburg, Kansas Tornado (2007); Iowa Floods and Hurricanes Gustav and Ike (2008); BP Oil Spill (2010); Joplin, Missouri Tornado (2011); Hurricane Sandy (2012); Louisiana Floods (2016); Hurricanes Harvey, Irma and Maria (2017); and Hurricanes Michael and Florence, and the California Wildfires (2018).

Alejandro earned a bachelor’s degree in government from California State University of Sacramento and has a master’s degree in strategic public relations from George Washington University.