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Planning for the New Normal

Start Date:4/7/2020

Start Time:3:00 PM EDT

Duration:60 minutes

Abstract:

Learn effective rapid response strategies to employ in the face of a quickly developing crisis. Bank leaders and industry experts will offer real-world examples related to the following discussion points:
  • Successful quick response tactics during times of rapid change
  • The effects of remote work and physical distancing on staffing practices and policies
  • How to quickly pivot service models to meet customer needs



**Please participate via Chrome or Firefox**

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Speakers

Jill Castilla

CEO

Citizens Bank of Edmond

Patrick Sells

Chief Innovation Officer

Quontic Bank

Jason Henrichs

Managing Director and Co-founder

Ally Labs Alliance and FinTech Forge

JP Nicols

Managing Director and Co-founder

Ally Labs Alliance and FinTech Forge

Lisa Gold Schier

Senior Vice President, Endorsed Solutions Innovation

American Bankers Association

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